Responsibilities: Create effective, user friendly and visually appealing interfaces. Design the overall functionality of the product in order to ensure a great user experience, iterate upon it in accordance with user-testing. Design user interfaces for various projects such as digital displays, publications, media, and other creative materials as required. Take a user-centered design approach and rapidly test and iterate the designs. Conceive and conduct user research, interviews and surveys, and translating them into sitemaps, user flows, customer journey maps, wireframes, mockups and prototypes General Skills: Relevant experience creating GUI designs based on user interaction and performance Experience as a UX designer, interactive designer, UI designer, or similar role, designing for web and mobile applications Proficiency with design and prototyping tools Thorough understanding of the limitations and appropriate use of web development technologies Experience in designing online programs with emphasis in the emotional aspects of human experience Experience conceiving and conducting user research, interviews and surveys, and translating them into sitemaps, user flows, user journey maps, wireframes, mockups and prototypes that lead to intuitive user experiences Experience designing the overall functionality of the product, and in order to ensure a great user experience, iterate upon it in accordance with user-testing Experience designing and delivering wireframes, user stories, user flows, user journeys, mockups and prototypes optimized for a wide range of devices and interfaces Experience facilitating the client?s product vision by researching, conceiving, sketching, prototyping and user-testing experiences for digital products and optimized for a wide range of devices and interfaces Experience identifying design problems and devising elegant solutions Experience making strategic design and user-experience decisions related to core, and new, functions and features Experience gathering user feedback to configure existing interfaces A team player with a track record for meeting deadlines, managing competing priorities and client relationship management experience Desirable Skills: Knowledge of network security and network protocols.

Experience and Skill Set Requirements

Evaluation Criteria:

A portfolio or example of previous work will be required.

Service Design Skills – 60%

·        Human-centred design experience and expertise in developing and executing strategies that improve overall user interactions with digital products and services.

·        User experience /content design and strategy principles, methodologies, and techniques, including accessibility, information architecture, research methodologies and techniques.

·        Demonstrated experience creating design deliverables such as mood boards,

·        collaboration boards, empathy maps, user flows, wireframes, and mock-ups.

·        A solid understanding of generative and evaluative user research assessment and how user research can be incorporated continuously in the digital product lifecycle.

·        Hands-on experience creating user research plans, recruiting participants,

·        Analyzing findings and delivering insights

·        Experience researching and applying industry best practices to support your design deliverables.

·Proficiency with design and prototyping tools such as Figma

Analytical and Problem solving / General Skills – 35%

·        Assess client business requirements and emerging trends in digital communications to determine optimal website design structures, features and content.

·        Ability to communicate visually as well as in verbal and written formats.

·        Relationship building skills to liaise with external partners and stakeholders.

Public Sector Experience – 5%

·        Experience with Public Sector